Privacy Policy

Last updated: December 22, 2025

This Privacy Policy describes how Zalinder (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.zalinder.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”). This may include device information, browser information, network connection details, IP address, and information about how you access and use the Site.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Payment processors who collect payment information to process transactions and fulfill orders.
  • Advertising and analytics partners who collect information through cookies, pixels, web beacons, and similar technologies.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns, and provide customer support.
  • Marketing and Advertising: We may use your information to send promotional communications. If you are an EEA resident, the legal basis is our legitimate interest under Art. 6 (1) (f) GDPR.
  • Security and Fraud Prevention: We use information to detect and prevent unauthorized activity.
  • Communicating with You: We use personal information to provide support and improve our Services.

Cookies

We use cookies to operate and improve our Site. For information about Shopify-related cookies, see https://www.shopify.com/legal/cookies. You may control cookies through your browser settings.

How We Disclose Personal Information

We may disclose your personal information to service providers, business partners, or within our corporate group (RTE VENTURES LIMITED) to fulfill our obligations to you and comply with legal requirements. We do not use or disclose sensitive personal information for profiling purposes.

International Users

Please note that your personal information may be transferred, stored, and processed outside of your country of residence, including in Hong Kong and the United States. Where required, we rely on approved data transfer mechanisms such as Standard Contractual Clauses.

Your Rights

Depending on where you live, you may have the right to access, delete, correct, or restrict the processing of your personal data. To exercise these rights, please contact us at the email address below.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Brand Name: Zalinder
  • Legal Entity: RTE VENTURES LIMITED
  • Business Registration Number: 78488567
  • Registered Address: Unit 2A, 17/F Glenealy Tower, No. 1 Glenealy, Central, Hong Kong
  • Email: support@zalinder.com
  • Phone: +1 (201) 431 5713
  • Support Hours: Monday – Saturday, 9:00 AM – 5:00 PM (EST)